E8 - Tis’ The Season for Joy: Curating the Workspace Experience - with Anna Squires Levine

What do biophysics, customer experience, and co-working have in common? Anna Squires Levine, Chief Customer Officer at Industrious, connects the dots in this insightful episode of CRE Unplugged! Join Nadine and Ryan as they explore the evolution of co-working spaces, the traits that truly define great leadership, and how to measure the "desirability" of a space.

Anna dives into the groundbreaking Industrious/Delta partnership, her vision for the future of the office, and how technology is shaping customer-centric real estate. Anna’s candid advice and key career lessons are not to be missed. Plus, hear about Anna’s personal interests (Survivor, anyone?) and hear Nadine and Ryan’s witty takeaways from this dynamic conversation.

Tune in for an episode packed with fresh insights on co-working, leadership, and designing spaces that truly work for people. Perfect for real estate enthusiasts, workplace strategists, and anyone curious about the intersection of hospitality and real estate.

Show notes: 

0:10: Intro / Holiday season do’s and don’ts!
5:20: The evolution and future of co-working
7:25: Introducing Anna Squires Levine!
8:45: From biophysics to real estate: Anna’s incredible career journey
15:06: The traits of a good leader (spoiler: it’s not what you think)
19:03: Measuring the desirability of a place
22:54: Tips for real estate companies on how to focus on customer experience
25:07: The birth of the Industrious / Delta partnership
28:06: Anna’s take on the future role of office
36:09: How Industrious uses technology to further its goals
42:30: Anna's guidance on breaking into the built environment industry
47:00: The power of experience 
50:23: Anna reflects on the key lessons from her career 
56:00: How does Anna spend her downtime? 
1:01:12: Nadine and Ryan’s takeaways

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