Ep. 6 - Multifamily Unplugged: Tech, Trends, and Building Community - with Brent Williams
In this episode of CRE Unplugged, we sit down with Brent Williams, Chief Insider at Multifamily Insiders, fresh from his panels at Blueprint Vegas. Brent dives into his career journey, the inspiration behind Multifamily Insiders, and what’s on the horizon for the platform. We tackle tech adoption, including barriers, opportunities, and how data can personalize the resident experience. Brent also shares his vision for tech innovation over the next five years and tips for future-proofing operations. His passion for residential goes well beyond the apartment sector. Brent tells us how he loves to unplug by touring our country’s greatest displays of residential architecture with his family. Be sure to tune in to hear from one of multifamily’s greatest “community” builders!
SHOW NOTES:
1:05: Blueprint Vegas recap/Ryan stayed behind!
9:20: Why today’s guest
10:03: Intro to Brent Williams
10:29: Brent’s Blueprint recap
13:05: Need for MF tech “communication hub”
14:43: Brent’s career journey and starting Multifamily Insiders
18:00: Next 12 months for Multifamily Insiders
20:47: Multifamily Insider’s connection role after Demo Days
22:59: Brent’s take on barriers to MF tech adoption
25:25: Tech’s role in enhancing community engagement
30:50: Data’s role in boosting tenant retention
34:39: Brent’s take on why data is not being widely used in tenant retention
38:20: Future of tech in the MF space
42:45: How MF operators can remain “future proof”
46:56: How does Brent “unplug?”
49:14: Brent shares his community-building tips with the audience
54:52: Nadine and Ryan Recap
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